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Owners
Welcome to the easiest, safest and quickest way to rent timeshares
WHY CHOOSE US?
FULL-SERVICE
We fully assist you in managing your timeshare account, booking your personal vacations and doing rental on your unused points. You will be assigned a team of experienced agents that are available 7 days a week, 365 days a year to make sure you get the most out of your ownership and our service.
HUGE DEMAND
We are the largest third-party management and rental agency in the nation, helping point-based timeshare owners and guests since 2011. We partner with the largest online travel agencies in the world and get exposure to over 100 million renters a month, making it easy to get your excess points rented out.
NO EXPENSE
We are performance-based, which means you will never pay us for any of our services. We get paid from the rental transactions we do for you, splitting the proceeds on each rental with you. This allows us to focus on getting you top dollar for each reservation because as your share goes up, so does ours.
HOW IT WORKS
1: YOU HIRE US
We have a simple two-page agreement you would fill out, which authorizes us to make, modify and/or cancel reservations on your behalf.
2: POINTS
You allocate points to us for the purposes of doing rental. You can change this number at any time and you can allocate as many points as you want.
3: WE ADVERTISE DATES
We are listed on all the largest online travel agencies in the world making it easy for renters to find us. We receive thousands of inquiries every single month.
4: WE BOOK RESERVATIONS
Once we’ve confirmed that a room is available for the guest, we pick up the reservation in your account using the points you allocated to us.
5: WE MANAGE TRANSACTIONS
We will handle every aspect of the rental transaction from start to finish. Everything from collecting payment to getting the guest checked-in.
6: WE PAY YOU
You will never pay us any money. Your enrolment fee comes out of the first rental then as we use your point you are paid monthly and mail you a check for your portion with a detailed statement.
WHAT MAKES POINTS MANAGERS DIFFERENT FROM OTHER LISTING AGENCIES?
We aren’t a listing site – which means you don’t book reservations and list them with us. We are a full-service management agency, which means we will help with all aspects of your ownership including renting any points you are not using. You simply tell us how many points you want to rent and we do all the work from there. Due to the marketing reach we have through the online travel agencies, we don’t need to rely on the pre-booking model that many smaller agencies do. Instead we have the luxury of being able to answer incoming requests from thousands of guests per month, picking up exact reservations for the guest instead of guessing at what a potential guest will want to book.
HOW MUCH DOES IT COST TO WORK WITH POINTS MANGERS?
Nothing – there is no out-of-pocket cost. Even your enrolment fee is taken out of the first rental and all transactions are recorded on your timeshare portal. We believe in this performance-based model because it’s no risk for owners to use our service and it incentivizes our hosts to work hard on every guest transaction and provide the best customer service since they get paid a percentage..
WHAT TIMESHARES DOES POINTS MANAGERS WORK WITH?
We work with most of the large point-based ownerships and have some pilot programs for smaller point-based ownerships as well. Unfortunately, we don’t currently have a program for fixed or floating week ownerships – although we hope to eventually. If you would like to know if we can rent your timeshare, please reach out to one of our helpful agents and they can check for you.
AM I ALLOWED TO DO RENTAL ON MY TIMESHARE POINTS?
This is something you will have to check with your timeshare company directly as some of them have different rules about this. In general though, most of the point-based programs allow you to do rental with the caveat that you are not doing it for ‘commercial gain or investment purposes’. As you probably already know, timeshare is not meant to be an investment property – nor can we help turn yours into one. We believe wholeheartedly that you should vacation on your timeshare. However, our service provides a great way to help offset the expense of owning when you can’t use all your points.
CAN I CANCEL MY AGREEMENT WITH POINTS MANAGERS WITHOUT PENALTY?
Yes, you can cancel at any time with as little as 30 days’ notice. The Pointsmanagers.com team will do everything they can to move any future rental reservations out of your account into our other clients’ accounts, however in the event the reservation can’t be moved we would just ask that you honor it for the sake of the guest and we would split that rental income with you the same as any other transaction.
HOW LONG DOES IT TAKE TO GET MY POINTS RENTED?
Typically, our clients see activity within the first week or two after signing up with Pointsmanagers.com Depending on how many points you allocate to our rental program, it can take many transactions to use up all the points. While we have a very high success rate and we do a lot of bookings within 90 days of check-in, it’s generally not recommended to allocate us points that are close to expiration. The more time we have to get your points rented, the higher likelihood of succes.
HOW DO YOU CHOOSE WHICH OWNER YOU GIVE A RENTAL TRANSACTION TO?
We have a computer do it. When we were smaller we managed this by hand, but we now manage thousands of reservations in hundreds of accounts and had to develop a program to help us with this process. It’s our goal to distribute rental transactions fairly between all our owners, getting as close as possible to renting out all their points, so there are a number of factors that are considered when distributing rental transactions. These include the number of available points, transaction limitations or fees, time since last rental and type of property. So for example if you allocated 10x the amount of points another owner did, you would likely see 10x the activity but at roughly the same pace as the other owner.
WHAT HAPPENS IF MY POINTS DON’T GET RENTED?
You are right back at square one before you met us. While we have a very high success rate and incredible demand for points – it’s possible that some points could still be leftover at the end of your use year. Since these points are still in your account you will have all the same options you normally do with unused points. Many timeshare programs allow you to bank points, save them, convert to maintenance fees or apply towards credit card programs. Your account manager will notify you when it doesn’t look like the last of your points will get rented
DOES POINTS MANAGERS NOTIFY ME OF EACH BOOKING?
No, unfortunately when you do as much volume as we do it is nearly impossible to notify all of our clients every single time. However, you can directly monitor activity by logging into your timeshares online account or by checking in with the Pointsmanagers.com team 7 days a week, 365 days a year. We track and monitor every reservation and we will also send you detailed statements for every transaction so you have full written record of all account activity.
AM I LIABLE IF A GUEST DAMAGES A UNIT USING MY POINTS?
Typically, the resort itself does everything they can to have the guest hold liability. We attach the guests name to each reservation and then the front desk at the resort will require them to show a government issued ID as well as a credit card for incidentals or damages. Of course, in serious situations the resort would get you involved since you own the property. This is where we would step in to settle with the guest, since they agreed to very specific terms and conditions when they booked with us.
WHEN DO I GET PAID FROM POINTS MANAGERS?
About 30 days after the check-in date. We process owner payments in one week batches for all the reservations that checked-in four weeks prior. So, you should have your check and detailed statement about a month after each reservation checks-in.